Privacy Policy

Effective Date: 16/04/2025

Last Updated: 16/04/2025

At Sustainable Acoustics Ltd, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website: https://www.sustainableacoustics.co.uk

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Who We Are

Sustainable Acoustics Ltd is an acoustic consultancy based in the UK. We provide expert acoustic consulting services to help make the world a better place through innovative, sustainable sound solutions.

Data Controller:

Sustainable Acoustics Ltd

Address: Unit G, Meadow View Business Park, Winchester Road, Lower Upham,

SO32 1HJ

Email: sa@sustainableacoustics.co.uk

Phone: 01962 858800

2. What Personal Data We Collect

We may collect and process the following types of personal data when you interact with our website:

Technical data – such as your IP address, browser type and version, time zone setting, operating system and platform, and other technology on the devices you use to access this website.
Usage data – including information about how you use our website, pages viewed, click paths, and time spent on pages.
Cookie data – information collected via cookies and similar tracking technologies.

We do not collect sensitive personal data through our website.

3. How We Collect Your Data

We collect data through the following methods:

Direct interactions – for example, when you submit an enquiry form or contact us via email.
Automated technologies – such as cookies and server logs when you browse our website.

4. How We Use Your Data

We use your personal data for the following purposes:

To monitor and analyse website performance and user behaviour.
To ensure the content on our website is presented in the most effective manner.
To respond to enquiries or communication you initiate.
To maintain the security of our website and detect fraud.

Our lawful basis for processing your personal data under UK GDPR is legitimate interests, where it is necessary for running our website and business effectively.

5. Cookies

What are Cookies?

Cookies are small data files that are placed on your device when you visit a website. They help us understand how visitors interact with our website and improve user experience.

Types of Cookies We Use:

Necessary cookies – Essential for the operation of our website.
Performance cookies – Help us analyse how visitors use our site (e.g., via Google Analytics).
Functionality cookies – Remember choices you make to improve your experience.

Managing Cookies:

You can choose to disable or block cookies through your browser settings. However, doing so may affect the functionality of our website. By continuing to use our site, you consent to our use of cookies unless you have adjusted your browser settings.

For more information, visit: https://www.allaboutcookies.org

6. Data Sharing

We do not sell, rent, or trade your personal data. We may share data with:

Service providers such as website hosting, analytics tools (e.g., Google Analytics), and security providers.
Law enforcement or regulatory authorities if required by law.

All third-party service providers are required to respect the security of your personal data and to treat it in accordance with the law.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

Usage and analytics data are typically stored for a maximum of 26 months, unless otherwise required.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

Right to access – You can request a copy of the data we hold about you.
Right to rectification – You can request correction of inaccurate data.
Right to erasure – You can ask us to delete your data in certain circumstances.
Right to restrict processing – You can request limited use of your data.
Right to data portability – You can request your data be transferred to another party.
Right to object – You can object to processing based on legitimate interests.

To exercise your rights, contact us at: sa@sustainableacoustics.co.uk.

9. Data Security

We take appropriate technical and organisational measures to ensure your data is protected against accidental loss, unauthorised access, or misuse.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our website constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Sustainable Acoustics Ltd

Address: Unit G, Meadow View Business Park, Winchester Road, Lower Upham,

SO32 1HJ

Email: sa@sustainableacoustics.co.uk

Phone: 01962 858800